Returns & Exchanges

At Two Frogs, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that your fashion journey remains smooth, even when a fit isn't quite right.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all labels and tags are attached, and include the provided packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.